What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record transaction references and wallet identifiers to process your request
-
1
and maintain accurate account records. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and improve how the platform performs on mobile. We do not sell your personal data to third parties. Data is
-
2
shared only where required to process payments through your chosen e-wallet, to comply with applicable legal obligations, or to prevent fraud. Retention periods depend on the type of data: account information is kept for as long as your account remains active, and transaction records are held
-
3
for the period required under applicable law. Access to your data is restricted to authorised staff and our payment processing partners. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.